help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Built in GPS in charge 4 not connecting after 1 month of purchase

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-24-2022 02:47 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

‎07-24-2022 02:47 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

Built in GPS in charge 4 not working / connecting after a month of purchase ., tried all options given in this community .. 

is this covered under warranty ? I want my money back 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-29-2022 18:08

‎07-29-2022 18:08

Hi, so i had this same issues lately, have you ever change your charge 4 clock faces? just try to install the default clock face again and try to connect your gps, it works for me. I think there are some clock faces that had bugs and cause the gps not working, just try different clock faces or the default one until the gps work✌️

Best Answer
0 Votes