Calories account seems low on Charge 2

[Sara21123]

I have a charge 2 and I notices that the calories count is low while my other app said that I burned 1421 calories while bike riding for 18 miles in 2.35 hours and my calories account on my charge 2 said that I only used 467 total calories burned, why is there such s big difference between the two 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Sara21123 A warm welcome to our Community!

I will assist you with your caloric burn calculation. I don't know how the other app may work but Fitbit uses your personal information and your heart rate to calculate this data. Please check that your personal stats (age, height, weight, etc.) are correct on your profile. You can read more about how this works here.

Let me know how it goes.

[Sara21123]

That still
Does explain the difference between Mountain bike app and Fitbit charge 2 or charge 3 different how can one say 467 and the other say 1421 whom would you believe?

Sent from Sarah iPhone

[Sara21123]

On to charge 3 

ok where is the timer for this watch