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Calories added on past days on Fitbit account

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‎05-11-2020 20:10 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-11-2020 20:10 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

I've been getting around 3,200-3,500 calories burned a day. Recently, every time I refresh the app, the calories from past days have calories being added. I have some days up to 9,800 calories being burnt which isn't true. Does anyone know how to fix this?

 

 

Moderator edit: updated subject for clarity

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‎05-24-2020 10:46

‎05-24-2020 10:46

@ParkerS It's great to see you in the Community! Sorry for the delay in my reply.

 

Let me help you with your calories added to your account. This is odd. Could you share a screenshot of what you are seeing on your account? Do you have any third party app linked to your account? Have you manually logged any activities on your account? This may overwrite the original calculation. Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-11-2020 09:00

In response to AlvaroFitbit

‎06-11-2020 09:00

Sent from my iPhone
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‎06-11-2020 09:01

In response to AlvaroFitbit

‎06-11-2020 09:01

Sorry for the really late response but none of the things worked. I also got a new Fitbit Versa 2 yesterday and it still didn’t fix it. 

BC45134E-FFE6-42AE-A828-5DBA64169F66.png

 

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