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Calories and heart rate logged too high for walking and too low for aerobic workout

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‎04-13-2020 10:40 - last edited on ‎09-17-2020 15:30 by

‎04-13-2020 10:40 - last edited on ‎09-17-2020 15:30 by

Hi, I have a charge 3 synced to an iPhone 7.

 

I am finding that the heart rate and calorie logs for walking are consistently higher than expected.

 

Also, during aerobic workouts the recorded heart rate is not as high as expected and the calories burnt are too low. Please see the attached screenshot of the exercise logs.IMG_1614.PNG

 

Does anybody else find this problem? Is there a way to address it?

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‎04-13-2020 13:47

‎04-13-2020 13:47

Hiya I have had the sane problem for 2 months and no matter how often I try to reset the Fitbit it’s still not working. I am also waiting for advice as to how to fix 🥺

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