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Calories burned after a workout incorrectly saved on app

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‎08-29-2020 10:44 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-29-2020 10:44 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

Hello, I am having issues with logging my workouts on my fitbit app. When I workout, I select the type of workout and press the start button on my charge 2 so it can begin logging it. At the end when I stop it, i will see the calories burned to be around 300-400 but when I go on the app it shows me it was 40 cal. burned? 

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‎09-10-2020 19:46

‎09-10-2020 19:46

I don't know if this matters but I use "Workout" since nothing describes dance. I normally burn 400+ calories an hour and in the app it showed 3 weeks of 40 calories... or 17 or somewhere in the twenties. Lots of times it didn't record the percentage of time in cardio or peak either.  I don't know if this will help you, but I was out of town & didn't sync my device for several weeks. When I did sync it 3-4 weeks later, only the last 6 days were accurate.  I guess you have to sync more often because the devices memory is full?  I was so bummed!

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