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Calories burned during exercise through Fitbit is not showing on myfitnesspal

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‎05-26-2018 22:20 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎05-26-2018 22:20 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

I’m trying to figure out if I’m doing something wrong. My calories burned through exercise on my charge 2 is not being synced properly to myfitnesspal account. If I’ve burned 500 calories during a run/walk, it’s not showing that on myfitnesspal. It’s only showing 140 calories from taking 9000 steps but not the exercise.  

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Accepted Solutions

‎05-29-2018 08:15

‎05-29-2018 08:15

@SuzyQ2138 It's great to see that you've visited the Fitbit Community! You can try removing the MFP app from your Fitbit account and vice versa then relink them. You can also reach out to MFP to inquire about their calorie interpretation from Fitbit (as you do see the correct information on Fitbit). Also refer to their help article for more information.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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2 REPLIES 2

‎05-29-2018 08:15

‎05-29-2018 08:15

@SuzyQ2138 It's great to see that you've visited the Fitbit Community! You can try removing the MFP app from your Fitbit account and vice versa then relink them. You can also reach out to MFP to inquire about their calorie interpretation from Fitbit (as you do see the correct information on Fitbit). Also refer to their help article for more information.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎06-17-2020 18:27

‎06-17-2020 18:27

Hi, very old question, but I was wonderfing if you remembered if you were able to solve the problem?

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