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Calories not showing on logged activity

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‎03-06-2020 03:55 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-06-2020 03:55 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Hi, can anyone help

I did a spin class this morning its showing how long I did the class for but not showing calories burned.

I've tried rebooting my phone. I've deleted fitbit app then reinstalled but they didnt work.

Can anybody help?

Thank you 

X

 

 

Moderator edit: updated subject for clarity

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‎03-08-2020 09:37

‎03-08-2020 09:37

@Annette130 Welcome to the Fitbit Community! I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your missing calories and thank you for troubleshooting this issue. How did you log this activity (via the tracker or the app)? Could you share a screenshot of said activity? You could try deleting the activity and logging it back again.

 

Let me know how it goes.

Alvaro | Community Moderator

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