12-28-2018
13:55
- last edited on
11-17-2020
14:31
by
MatthewFitbit
12-28-2018
13:55
- last edited on
11-17-2020
14:31
by
MatthewFitbit
So I was entering my weight the other day and I didn't realize that the 0 I had typed didn't go in when I pushed save. I edited the weight back up to the original (210 rather than 21), but I also realized that I had gotten a ton of badges for weight loss! (about 40 badges) I really want to earn them by actually doing the work, so is there any way to delete/remove badges? (so I can re-earn them later).
Moderator edit: subject for clarity
12-30-2018 03:15
12-30-2018 03:15
A warm welcome to the Community @Crandria.
Regarding your inquiry, yes, you can remove weight badges. To delete a weight badge:
1. Go to http://www.fitbit.com/badges/all
2. Hover over the badge you'd like to delete
3. Click the trash can to delete it permanently
Let me know how it goes.
02-02-2019 01:33
02-02-2019 01:33
I have the same issue and I am unable to delete these badges following your solution please help!
02-02-2019 02:35
02-02-2019 02:35
Unfortunately, we can no longer delete badges ourselves and need to ask customer support to do this for us. I have flagged your post for the attention of a moderator who can put customer support in touch with you.
02-03-2019 04:35
02-03-2019 04:35
Welcome to the Forums @minananana. Hello @SteveH.
@minananana Our support team will be getting in touch with you about this situation. They will be more than happy to help you out.
Feel free to reach out with any further questions.
02-03-2019
14:26
- last edited on
02-04-2019
04:05
by
AlvaroFitbit
02-03-2019
14:26
- last edited on
02-04-2019
04:05
by
AlvaroFitbit
Typed the wrong weight and now have 4 weight badges I don’t need and I’m unable to delete them, any suggestions on how to get rid of them?
Moderator edit: format
02-04-2019 00:48
02-04-2019 00:48
As mentioned earlier in this thread, you need to get customer support to help with the deletion of badges. I have flagged your post for the attention of a moderator who can put them in touch with you.
02-04-2019 07:15
02-04-2019 07:15
@GeorginaWard It's great to see that you've visited the Fitbit Community! Sorry to hear about the incorrect weight badges on your account. As @SteveH explained, Support should be able to help you with this. I have let them know and they will reach out to you via email.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
06-30-2019 05:57
06-30-2019 05:57
Can you also get them in touch with me to delete some badges?
Philipcsetter@gmail.com
07-11-2019 14:55
07-11-2019 14:55
Hi, I have the same issue. Can you also ask customer support to email me as well please. Thanks
07-18-2019 08:14
07-18-2019 08:14
I had the same problem. I too posted in the forum hoping that someone would help. After 3 weeks I did the chat with the help people and they still couldn't help. They sent it on up the food chain I guess. I just want all badges earned on June 5, 2019 deleted. If anyone else has gotten the aid they need, I would like to know how they managed. I love my Fitbit devices but being unable to edit my own data is annoying.
01-21-2020
13:25
- last edited on
01-23-2020
10:31
by
AlvaroFitbit
01-21-2020
13:25
- last edited on
01-23-2020
10:31
by
AlvaroFitbit
Please can someone get in touch as I have a couple that appeared when I entered the wrong weight which I would like removing.
Thankyou.
Moderator edit: format
01-23-2020 10:31
01-23-2020 10:31
@5oph1e Welcome! It's great to see you around! Sorry for the delay in my reply.
I have created a ticket so our Support team can assist you with the incorrect weight badges.
I'll be around.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
01-23-2020 17:48
01-23-2020 17:48
It does not work. There is no trash can when hovering over a badge. There is a "x" in the top right corner but that does not delete the badge.
01-28-2020 11:45
01-28-2020 11:45
@Micpugs Welcome! It's nice to have you on board! Sorry for the delay in my reply.
Let me help you with your weight badges. The feature to delete them doesn't work (notice this thread is old) so I created a ticket so our Support team can further assist you via email.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
02-06-2020
02:08
- last edited on
06-28-2021
05:18
by
JuanJoFitbit
02-06-2020
02:08
- last edited on
06-28-2021
05:18
by
JuanJoFitbit
hello i need customer support to delete my weight badges as well. Thanks.
It would be better to be able to edit my own data. I dont want customer support knowing my personal details. Also by the looks of replies, fitbit has made more unnecessary work for themselves and can bot keep up with the demand. I highly that you kindly speak to your business team to come up with better solutions and not more problems. IJS
Moderator edit: format and removed personal information
02-11-2020 11:16
02-11-2020 11:16
@J9tara Welcome! It's good that the community is growing! Sorry for the delay in my reply.
I have created a ticket so our Support team can further assist you with your weight badges. Regarding your suggestion, the feature existed but due to an update on the page it stopped working. Hopefully users will have this option back for them.
Keep me posted.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
02-20-2020 00:56
02-20-2020 00:56
Hi, I'm having the same issue - can someone contact me about this?
Thanks
04-28-2020 08:42
04-28-2020 08:42
hi - I have the same issue and would like to have all my weight badges removed - thanks
05-26-2020 07:36
05-26-2020 07:36
I have accidently put my BMI in the weight column and now have several badges of weight loss I haven't got yet, please can they be deleted. Thanks