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Can I restart my Charge 2 without the charging cable?

‎05-02-2024 04:25 - last edited on ‎05-11-2024 07:43 by Fitbit Moderator

‎05-02-2024 04:25 - last edited on ‎05-11-2024 07:43 by Fitbit Moderator

Hi there,

I was charging my Charge 2 & after taking it out of the charger the Home Screen is stuck on the charging battery screen.

I’m going abroad without my charger. Is there anyway to reset it without the Charger?

Moderator Edit: Clarified subject

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‎05-02-2024 06:03

‎05-02-2024 06:03

Hello @a1star and welcome to the Community.  You must have your Charge 2 in its charger to perform a restart.  Please restart it to see if you can get back to your normal clock face.  I also urge you to take your charger with you when traveling.  The Charge 2 is an older model and doesn't have the battery health of a new battery.

You can download the Charge 2 manual from the User Manual page.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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