help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I sync my Charge 3 with my Mac?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2018 12:28 - last edited on ‎11-17-2020 15:03 by Fitbit Moderator

‎11-06-2018 12:28 - last edited on ‎11-17-2020 15:03 by Fitbit Moderator

I just bought my first Fitbit, a Charge 3. I prefer to have the tracker app on my mac rather than my iPhone, so I managed to download the app onto my mac. During the account setup, there was a notification that the app can only be used for the Charge 3 on an iPhone, not on a mac. Is there a simple fix so that I can use the app with my Charge 3 on my mac?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
20 REPLIES 20

‎01-14-2020 17:26

In response to SunsetRunner

‎01-14-2020 17:26

Hi "rbiemans":

Two days ago (12 Jan) I was completely unable to sync. my Charge 3.   Fitbit Connect claimed that "No internet Connection Found".   Nevertheless I could send and receive emails, and had access to the internet via that same WiFi connection.

 

Have not found a problem with my network, but after some difficulty today managed to sync via an old Android device.   Later today, after a few tries, I have again sync'd my Charge 3 via my MB Air Bluetooth.  Yesterday, I had been trying to use my old dongle, but had no success.   Have no idea what the real problem might have been, just hope that I can again sync reliably and regularly using Bluetooth on my MB Air.

Best Answer
0 Votes