Can NOT see display in sun light

[golander]

Display on the Charge 3 is useless in sunlight

[DramaQueenDiva]

Hi @golander,

I'm having the same problem with mine.  Maybe we should try resetting our devices to see what happens.  This can be done by plugging it into a computer and holding down the side button for 8 seconds.  Your data won't be erased during the process.

[DeWeese]

I had a problem with my fitbit buzzing at me and I could not figure out what to do. When I saw your note on how to reset it, I tried it and that fixed my problem. Thanks, DramaQueenDiva.

[Den_in_USA]

You are correct. My wife's Charge 3 is useless in the sun, but my Versa is readable.

[phatlad]

I can't see it on the brightest setting in the sunlight either. Yet another thing that wasn't a problem on the charge 2.

I swear, whoever designed the charge 3 has never worn a fitbit device in their life.

[TGilbert]

I have the same complaint.  Whenever my friends see me struggle with it, I am advised to get a Garmin.  I am starting to take that advice seriously.

[CindiS]

My Alta is the same. Worthless outside Never again.

[marktann]

That's the charge-3 I think because a lot of people are having that problem. I noticed that fitbit kept that little dark secret out of the reviews so suckers like us would buy into it. I bought mine for swimming but found free phone apps that can track my laps just as well. Have taken it off and thrown it in the drawer.

[Jennkay36]

I saw that you can go in settings and change the brightness. I tried this, but then it dimmed it further to the point I cannot read the thing at all, no matter the light, which also makes it impossible to get back into settings to try the fix again. Grrr. 

[Medic353]

Has anyone used the auto brightness setting?

[TGilbert]

Yes, even the brightest setting is invisible when the device is in sunlight
--
Sent from Gmail Mobile

[Jennkay36]

Mine is invisible in ALL light. They had to send me a new one.

[marktann]

LOL - sorry for your troubles but thanks for the laugh. I agree - GRRRRRRR !!!

[Jchaffee10]

Agreed.  Useless to run with outside.  The Charge 2 was at least readable.  (And resetting it does not solve the problem) 

[Lindhome]

I totally agree I loved my charge 2 but I cracked my screen on it so I bought a charge 4 and I am not happy with it.