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Can get calls, but not texts on my Charge 2

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‎06-09-2020 10:59 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

‎06-09-2020 10:59 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

I just upgraded my phone and even though my Charge 2 is synced and notifies me when I get a call. But I have not been to receive any of my texts. Any suggestions?

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4 REPLIES 4

‎06-09-2020 11:05

‎06-09-2020 11:05

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎06-11-2020 09:06

In response to Odyssey13

‎06-11-2020 09:06

I have the same issue. I upgraded to a new iPhone last week, it’s on the list of compatible iPhones and I receive calls through on my charge 2 but no test notifications. Everything looks like it’s set up correctly? Any suggestions? thanks

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‎06-11-2020 21:50

In response to Odyssey13

‎06-11-2020 21:50

I have a Galaxy S10 and it is compatible.

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‎06-11-2020 21:53

In response to L_K_P

‎06-11-2020 21:53

I am not sure what I did, but it is working now. I unpaired the phone from bluetooth and it seemed to work again when I re-paired it.

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