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Can only select "walk" when trying to log activity

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‎05-04-2020 10:31 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎05-04-2020 10:31 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

So the other day my fitbit didn't automatically register my 25 min aerobic exercise, so I went to log it manually, but to my surprise I found that when I press the button to log the only option in the list is "walk"! In the top it says "search for exercises" but when I type something in the search box nothing happens! 

 

Has anyone else had this problem? Any ideas of what I could to to solve it? I have tried restarting the app several times and restarted the phone also. (Iphone 😎

 

 

 

 

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3 REPLIES 3

‎05-05-2020 13:29

‎05-05-2020 13:29

Welcome to the forums!

 

Check out this video it should help you add shortcuts

 

keep us posted!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎05-07-2020 03:15

In response to WendyB

‎05-07-2020 03:15

Hm, I watched the tutorial, but the option "exercise shortcuts" doesn't appear in the menu in my app, it doesn't look the same. 

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‎05-17-2020 15:55

In response to Toveso

‎05-17-2020 15:55

What Fitbit do you have @Toveso, and where you adding the walk as a previous exercise through the Fitbit app?

The Charge HR doesnt have the option to add walk.

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