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Can't cancel subscription to Premium-Charge 3

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‎11-04-2020 08:49 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

‎11-04-2020 08:49 - last edited on ‎11-12-2020 13:00 by Fitbit Moderator

Hi there, 

 

When I go to manage subscriptions it just takes me to my play store and says to explore subscriptions and then opens a home page. I cannot find anywhere to cancel my subscription like in posts mentioned. 

 

Moderator edit: updated subject for clarity

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‎11-05-2020 17:09

‎11-05-2020 17:09

Thank you for visiting the Fitbit Community @RCrowe.

 

I'm sorry to hear about the difficulties you experienced when trying to cancel your Premium subscription. Thank you for the information provided.

 

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