Can't change my Exercise goal

[Sonyamarie]

I have tried changing my exercise goal but there is no option to change it. I clicked on everything I was supposed to; dashboard, the person icon that tracks my workouts, settings gear. Once I do that its just blank.

[AlejandraFitbit]

Welcome to the Community @Sonyamarie. Please confirm you are doing the following from your iOS Fitbit app to change your goals:

1. Tap Account
2. Tap Activity
3. Tap the goal you want to change
4. Edit your number
5. Sync

Hope to hear from you soon. 

[Sonyamarie]

I am doing everything besides 4 and 5. I can't edit my number because once
I click the goal I want to change (exercise ) it's blank. It says exercise
but nothing is listed, just a blank white page.

[MaginB]

Hey there @Sonyamarie! Hmm this is pretty weird try logging out the app and then log back in, and make sure to have the latest app version. 

Let me know how it goes! 

[dsince1984]

I have the same exact issue! 

[JuanJoFitbit]

@dsince1984 Thanks for joining us and welcome to our Fitbit Community! Seems odd that your Dashboard is not letting you to change your exercise goal. I would like to know if you already tried the steps that my friends @AlejandraFitbit and @MaginB shared above. IF the issue persists, keep me posted.

Looking forward to your response my friend! 

[dsince1984]

Signing out of my account and signing back in worked!

[JuanJoFitbit]

@dsince1984 I'm so glad to hear that your goal could be changed. Thanks for keeping me updated on this.

I'd like to invite you to visit our "Discussions" board, where you can share your experiences, meet people and create new topics.

Hope to see you in the Community more often my friend! 

[scampi54]

 Hi, i had the same problem, took your advice logged out and in again, and hay presto i was able change my goal, thank you

[JuanJoFitbit]

@scampi54 It's great to have you aboard in the Community! It's also great that you were able to change your goals. Thanks for letting me know.

Please don't hesitate to get back if more help is needed my friend! 

[Xpuser02]

There is no weekly exercise goal statistic under "activity"  or "exercise". 

I am using the new dashboard

[pedalthumper]

I too have the exact same issue-- I have looked for updates but there aren't any. I have restarted my kindle and the app but have the same result. I don't want to uninstall and reinstall if it will cause me to loose all of my data and records.

[Juls00]

Hi.  I have done everything suggested but my day goals will not change from 4 to any other number.  I have logged out, rebooted, logged in a number of times. It's still stuck on  4. Please assist. 

Thanks 

[painterela]

I can’t change my exercises. I change it in the app and it doesn’t reflect the change in my Fitbit

[Mooganification]

I have the exact same issue! I am forever stuck on a 4 day excersize goal- it won’t change! 😫 Have you figured out anyway to change it yet? 

[DaniG123]

Mines doing the same. I change it and then it automatically changes it back to a 5 day exercise goal. 

[laurabakes]

I just got my first Fitbit (Inspire HR) and I’m trying to set it up and am having the exact same issue. Exercise goal is stuck on 5 days / week and the app won’t let me change it. Anyone find a fix for this?

[Anicklina]

Mine too, did you ever resolve it?