Can't change the clock face on my Charge 3

[Scrumpyjack]

Hi, are there any clock faces available for a Charge 3.  Every option I select it keeps saying "This clock is not compatible with your Fitbit device"  So which ones are, any of them?

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @Scrumpyjack, it's nice to see you around the Community Forums. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond.

I'll be glad to help you to change the clock face on your Charge 3. Thanks for letting me know the message you receive every time you try to select a new clock face.

To change your clock face: 

1. With your device nearby, in the Fitbit app, tap the Today tab > your profile picture > your device image.
2. Tap Clock Faces > All Clocks.
3. Browse the available clock faces. Tap the clock face you want and tap Select to install it.
4. Sync your device to see the change.

If this steps don't work, would you mind providing a screenshot of the error message? To attach a photo in your reply, click here.

Hope this helps, I'll be around if you need further assistance.