Can't choose default card between iPASS and Suica in Charge4

[AHH4]

Hi, I have a charge4 and wanted to add two transit cards to my device I have already added one iPASS card before and it is my default card, now I add a new suica to it and want to set suica as default one but I can't seem to find a button to set it as default, what should I do?

[JuanFitbit]

@AHH4 , A warm welcome to the Community! Thank you for your message. 

Did you tried the following to change your default card:?

1. In the Fitbit app, tap the Today tab  , then tap your profile picture.
2. Tap your device image, then tap the Wallet tile.
3. Tap the card you want to set as the default option.
4. Tap Set as Default.

If so is the "set as default:" missing or grayed out?

See you around. 

[AHH4]

Hi Juan, thanks for the response!

Yes, I've tried your instructions but the "set as default:" is missing, I don't see it anywhere in my wallet, I asked custom support via Twitter and they open a case for me, the number is ****, could you follow up on this?

I'm currently based in Japan and in my fitbit charge 4 I have one iPASS card and one Suica, when I want to use Suica card in Japan's JR train, I'll have to unlock my fitbit and select the Suica card in order to pay the money

Moderator edit:  removed personal information

[JuanFitbit]

@AHH4 , Thank you for your reply and for contacting us over Twitter!

Our Support team confirmed that your case is open and you should receive a reply vie Email very soon. 

Continue working with them by replying their message. 

I appreciate your patience and you coworking with Support 

[AHH4]

Hi, @JuanFitbit I haven't received any mail yet, could you help me do a follow-up? not being able to set the card as default is quite annoying 😞