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Can’t connect charge 3

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‎01-14-2020 13:36 - last edited on ‎09-24-2020 19:06 by

‎01-14-2020 13:36 - last edited on ‎09-24-2020 19:06 by

I’ve had my Fitbit charge 3 less than a month and it’s stopped syncing with my iPhone. I’ve tried turning phone on and off, disconnecting Bluetooth and reloading the Fitbit app. I’ve now tried disconnecting my charge 3 from my phone and now can’t get it to reconnect. It gets as far as putting the code in from the screen of the Fitbit and then error. Help please!

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‎01-14-2020 14:50

‎01-14-2020 14:50

Are we, as current Charge 3 owners, really going to just let Fitbit keep selling the defective Charge 3 and do nothing about it?   My first Charge 3 worked briefly. I put it away and tried to get it to work a month later. Nothing. Then I realized it was a few days before the warranty expired, called Fitbit and they sent a new one. Then, I had 2 Charge 3's that did not work. They emailed a shipping label, I sent the first 2 Charge 3's back and received a third. Now I have a new Charge 3 that only smiles at me and scrolls the web address. Or, did they just send me a defective Charge 3 and hope that I shut up?

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