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Can't connect my Charge 4 to my Fitbit app

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‎02-07-2023 21:30 - last edited on ‎02-10-2023 06:02 by Fitbit Moderator

‎02-07-2023 21:30 - last edited on ‎02-10-2023 06:02 by Fitbit Moderator

Hi there!!! I have problem with my Charge  4. I was try to connected my Fitbit apps with Charge 4, but it’s not work. Always error and i don’t know why. I’m already typing the code but always error

 

Can you help me??? 

thankyou! 

1F267FB4-11EE-42B5-8D9D-06FF61885E41.png

 

 

Moderator Edit: Clarified subject

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‎02-10-2023 06:07 - edited ‎12-19-2023 03:30

‎02-10-2023 06:07 - edited ‎12-19-2023 03:30

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4 and the image attached. 

Please note the disruption with the Fitbit.com site and Fitbit services has been resolved. You should now be able to log into your account, sync and check your information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-10-2023 06:07 - edited ‎12-19-2023 03:30

‎02-10-2023 06:07 - edited ‎12-19-2023 03:30

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4 and the image attached. 

Please note the disruption with the Fitbit.com site and Fitbit services has been resolved. You should now be able to log into your account, sync and check your information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-24-2023 20:49

In response to MarreFitbit

‎02-24-2023 20:49

Hiii!!!! Thanks for answer my question. I was try, but still not work in my phone until now. 

 

Because, someone give me and he try to connected in his phone first. After that, i try to conect in my phone but still not work. 

 

So, what’s the problem?? can i connect with Fitbit office in Indonesia? 

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