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Can't enter Charge 2 Alarm setting on Fitbit app

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‎03-15-2021 14:30 - last edited on ‎03-16-2021 04:57 by Fitbit Moderator

‎03-15-2021 14:30 - last edited on ‎03-16-2021 04:57 by Fitbit Moderator

Turned off one of my alarms , went back the next day to reset and unable to enter , it’s just saying ‘looking’ and not allowing back in . Any suggestions would be welcome 

 

 

Moderator Edit: Clarified subject

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‎03-16-2021 05:01

‎03-16-2021 05:01

@Shaz2 It's great to see you in the Community! 

 

Not sure if the issue is with the app itself. I suggest you log out from the App, restart your phone and log back in. If the issue is with syncing your tracker to your phone then please check this help article.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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