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Can't enter food data and can't access graphs on Fitbit app

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‎05-30-2020 14:34 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎05-30-2020 14:34 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

App worked perfect for years . All of a sudden I could not enter food intake or record weight. Also could not access graphical historical data. Can anyone help?

 

 

Moderator edit: updated subject for clarity

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‎06-03-2020 06:27 - last edited on ‎03-12-2025 05:51 by Fitbit Moderator

‎06-03-2020 06:27 - last edited on ‎03-12-2025 05:51 by Fitbit Moderator

@082154 Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your Fitbit app not logging food nor accessing your graphs. This is rather odd. Could you share a screenshot of what you are seeing when accessing the graphs or trying to log food? Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

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