Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't find or add MobileTrack to my Fitbit app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I used to be able to use Mobiletrack to track activity when I was not wearing my band. That just stopped. I can’t find mobiletrack and can’t add mobile track. Not sure what to do. Any advice?

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

@Loopydloop   I don't use MobileTrack, but here is the path on the updated mobile app.  Tap on your devices/battery charge icon in the upper left.  Is Phone an option in the Add new devices section?  Did you change phones?  MobileTrack is a phone feature and uses the motion sensors in your phone.  It doesn't matter what model Fitbit you use.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
1 REPLY 1

@Loopydloop   I don't use MobileTrack, but here is the path on the updated mobile app.  Tap on your devices/battery charge icon in the upper left.  Is Phone an option in the Add new devices section?  Did you change phones?  MobileTrack is a phone feature and uses the motion sensors in your phone.  It doesn't matter what model Fitbit you use.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer