01-29-2024
09:49
- last edited on
01-30-2024
10:24
by
MarreFitbit
01-29-2024
09:49
- last edited on
01-30-2024
10:24
by
MarreFitbit
I used to be able to use Mobiletrack to track activity when I was not wearing my band. That just stopped. I can’t find mobiletrack and can’t add mobile track. Not sure what to do. Any advice?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-29-2024 11:23 - edited 01-31-2024 04:45
01-29-2024 11:23 - edited 01-31-2024 04:45
@Loopydloop I don't use MobileTrack, but here is the path on the updated mobile app. Tap on your devices/battery charge icon in the upper left. Is Phone an option in the Add new devices section? Did you change phones? MobileTrack is a phone feature and uses the motion sensors in your phone. It doesn't matter what model Fitbit you use.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-29-2024 11:23 - edited 01-31-2024 04:45
01-29-2024 11:23 - edited 01-31-2024 04:45
@Loopydloop I don't use MobileTrack, but here is the path on the updated mobile app. Tap on your devices/battery charge icon in the upper left. Is Phone an option in the Add new devices section? Did you change phones? MobileTrack is a phone feature and uses the motion sensors in your phone. It doesn't matter what model Fitbit you use.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.