Can't find the 4 digit pairing code for Charge 2

[Brenring]

How do I get the 4 digit pairing code? Do I look on my tracker for the code? And by tracker do you mean my old fitbit? I am replacing my old fitbit because the display on the fitbit does not work. I can only see my fitbit information through the app. So how do I get a pairing code so I can replace the old fitbit that has a bad display?

Moderator edit: updated subject for clarity and format. 

[LZeeW · Accepted solution]

@Brenring   You added on to an old thread.  I apologize if I am misreading your post.  It sounds like you want to set up a new device.  The Fitbit app takes you through the steps after you tap on your profile image, then +Set Up a Device.  The tracker code will be on the new tracker.

[Brenring]

Thank you for your quick response. Sorry about posting on an old thread. I can never figure these forums out but I was desperate for help. Your answer helped me pair my fitbit! Once I looked on the new Fitbit tracker and held my old tracker away from my computer the code popped up and I was able to pair my device! Thanks so much!

[AndreaFitbit]

Thanks for getting back to us and for sharing your set up inquiry @Brenring. I moved your posts and created a new thread in order to keep our community organized.

I'm glad to read that the steps that @LZeeW shared with you worked and that you're back on track. 

Have a nice day and keep on visiting the forums. 

[Lawrie123]

Hi it's my tracker I haven't got a new tracker for some reason I can't sync my tracker so I need to put the 4 digit number so I can start syncing. 

[AndreaFitbit]

Welcome to the Fitbit Community, @Lawrie123. I'm sorry to hear you haven't been able to get the 4 digit code on your Charge 2.

Please follow the instructions of: Why can't I set up my Fitbit device?

Catch you later. 

[Lawrie123]

Still can't sync my charge 3 I need my 4 digit number how do I find it. 

[Odyssey13]

Hi @Lawrie123  did you follow the directions from the Fitbit Moderator above?

[AndreaFitbit]

Thanks for getting back to us @Lawrie123, @Odyssey13. I´m sorry to hear you still can´t sync your Charge 3 @Lawrie123.

Please follow the instructions on my previous post. 

Thanks for your assistance @Odyssey13.

Catch you later.