01-20-2022
10:29
- last edited on
12-14-2022
15:58
by
MatthewFitbit
01-20-2022
10:29
- last edited on
12-14-2022
15:58
by
MatthewFitbit
I can’t seem to get messages from Facebook messenger. I have a page that I run on Facebook and I can’t get messages on my Fitbit from when people message me?
Answered! Go to the Best Answer.
11-02-2022 05:16
11-02-2022 05:16
Ok, I found the problem. In case notification in fb messenger is set to not to show name and text on the cellphone screen i won't appear on the band too. If you enable this option then it works on the band
01-26-2022 17:20
01-26-2022 17:20
@Tinaspoon , Nice to see you here. Thank you for your message.
Does this happens only with Facebook messages?
On the app settings, have you chosen Facebook or Facebook messenger?
Do you have allowed your Fitbit app to run on the background?
In the meantime, please have a look at this How do I set up notifications?
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
01-27-2022 00:35
01-27-2022 00:35
Hi yes I have notifications set up for Facebook and messenger. I have also been through the ‘how to set up notifications’ so many times and it still doesn’t work.
01-27-2022 16:32
01-27-2022 16:32
@Tinaspoon , Thank you for your reply and further information.
Please follow these steps, some of which you have already done, but the order is important:
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
10-30-2022 03:37
10-30-2022 03:37
have you solved the issue? I have the same problem, with what's up it works, with FB messenger doesn't. Only see info that there's incoming message which is not shown on the band, when I choose "open" it doesn't open the messenger.
11-02-2022 05:16
11-02-2022 05:16
Ok, I found the problem. In case notification in fb messenger is set to not to show name and text on the cellphone screen i won't appear on the band too. If you enable this option then it works on the band
11-02-2022 18:28
11-02-2022 18:28
@Pieraś , Thank you for keeping us updated and for sharing your solution. I marked the post as Best answer, so others can find the info faster.
Please visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and share lots of tips. They will be happy to meet you there.
See you around
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
11-03-2022 05:20
11-03-2022 05:20
I'm happy I could help by sharing the knowledge