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Can't log into app anymore

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‎11-21-2019 16:34 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-21-2019 16:34 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

After restarting my android phone the app called for login. Login messages varied from invalid email and password to no internet to fitbit unavailable. reset password, reinstalled app, restarted my phone again all failed to work. Signed in automatically with no login required on fitbit.com though???  I have a sinking suspicion you have changed things with the app  and not for the better if your fitbit.com dashboard is any indication. Very limited 

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‎11-24-2019 08:02 - last edited on ‎05-08-2025 04:08 by Fitbit Moderator

‎11-24-2019 08:02 - last edited on ‎05-08-2025 04:08 by Fitbit Moderator

@scold697 Welcome! It's good that the community is growing! Sorry for the delay in my reply.

Let me help you with your login issue and thank you for troubleshooting this issue. We had some server issues on the date you posted but the have been resolved  so I wanted to know if you are still having difficulties logging into your account?

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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