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Can't log into the Fitbit app

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‎06-27-2018 14:57 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎06-27-2018 14:57 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Can’t log in the app and it says I have the wrong email. I still get emails for fit bit though

 

 

Moderator edit: updated subject for clarity

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26 REPLIES 26

‎01-07-2022 22:34

In response to jofski

‎01-07-2022 22:34

Try changing to a different internet connection and then try. It solved the problem for me.

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‎01-07-2022 22:35

In response to GauravJ2020abc

‎01-07-2022 22:35

Connect your phone to a different internet connection and then try logging in. It solved the problem for me.

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‎01-26-2022 04:20

In response to jofski

‎01-26-2022 04:20

 I am still not able to login fitbit app. 

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‎10-31-2022 22:32

In response to Subhash_More

‎10-31-2022 22:32

I am also having this issue on the Fitbit App in Windows 11 Pro Desktop - is Fitbit awake? hheeeeelllllloooooooooo

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‎11-07-2022 22:10

‎11-07-2022 22:10

I chatted with fibit and asked why I can no longer login on my laptop.  The answer, it is no longer supported on Window.  I am extremely disappointed in fitbit.  I can still download the app, but it no longer works.  I hate trying to do everything on my phone!  I may trash my fitbit and go to another tracker.

 

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‎11-29-2022 01:00

‎11-29-2022 01:00

My clock shutdown from battery and now that i power it on the clock is not syncing. Should i through it away or are you going to fix your stupid app? If you can't fix it within a day tell me the address to ship my watch back because this way ill have to werk night time instead of mornings. 

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‎12-01-2022 06:33 - edited ‎12-01-2022 07:34

In response to Lucas1234

‎12-01-2022 06:33 - edited ‎12-01-2022 07:34

I got his today, so it was working last night in Windows so not sure how no longer supported but the mobile App is a PIA to fill in, so I am not going to be doing so.

 

EDIT: The Windows app just got an update today, so much for no longer supported, still cannot sign in though.

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