03-20-2019
06:06
- last edited on
09-08-2020
16:45
by
MatthewFitbit
03-20-2019
06:06
- last edited on
09-08-2020
16:45
by
MatthewFitbit
charge 2not tracking my water only keeps spinning
Moderator edit: format and updated subject for clarity
Answered! Go to the Best Answer.
03-21-2019 11:57
03-21-2019 11:57
@Lillloyd Welcome! Thanks for being part of our Community!
Sorry to hear that you can't log your water consumption. You can only do this from the Fitbit app not from your device so I guess you are having issues there. Try logging out from the app, restart your phone and log back in to retry logging water.
Let me know how it goes.
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03-21-2019 11:57
03-21-2019 11:57
@Lillloyd Welcome! Thanks for being part of our Community!
Sorry to hear that you can't log your water consumption. You can only do this from the Fitbit app not from your device so I guess you are having issues there. Try logging out from the app, restart your phone and log back in to retry logging water.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
03-21-2019 20:11
03-21-2019 20:11
03-22-2019 15:34 - edited 03-22-2019 15:37
03-22-2019 15:34 - edited 03-22-2019 15:37
@Lillloyd happy to hear that you will try this suggestion. If the issue persist then please share the details like which phone you are using and the OS version it is running. Finally make sure you have the app up to date on your phone.
Keep me posted.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!