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Can't login into Fitbit account

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‎07-27-2019 23:03 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-27-2019 23:03 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

Firstly, I know how to login.

My fitbit was out of battery for a couple of weeks.

I charged it.

Now I can't login. Won't accept password.

Tried to reset password.

It says it's sending me an email.

Then nothing?

 

 

Moderator edit: updated subject for clarity

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‎07-28-2019 11:19 - last edited on ‎03-21-2025 08:50 by Fitbit Moderator

‎07-28-2019 11:19 - last edited on ‎03-21-2025 08:50 by Fitbit Moderator

@Joannehughes, welcome! It's nice to have you on board!

Let me help you with your account login. Please check your junk and spam folders as the reset password email could have been redirected there.

Let me know how it goes.

Alvaro | Community Moderator

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