Can't read the Charge 3 Display outside

[JohnBoulby]

Could the brightness be turned up.

Settings allow auto (which takes an age to register sometimes not at all) dim which is almost impossible to see unless in pick black or normal, again not bright enough. Could there not also be a high setting? I didn't have this issue on the original charge,  but the 3 is useless outdoors, which is where I do most of my exercise.

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @JohnBoulby. Welcome to the community forums. 

I'm sorry for any inconvenience and thank you for the detailed information. At this time, I'd like to let you know that there isn't an additional brightness option besides the ones available on your Charge 3. 

If your Charge 3 Screen is too dim, my recommendation is that you please check if it hasn't gone into Sleep or DND mode. When any of these settings are activated: 

• Notifications don't cause the tracker to vibrate or the screen to turn on.
• The screen's brightness is set to dim.
• Turning your wrist won't cause the tracker’s screen to turn on.

To change this, press and hold the button, and swipe left to access the quick settings screen. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it. For more information, see How do I navigate my Fitbit device?

Hope this helps.