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Can’t read the screen of my charge 3

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‎09-21-2020 13:55 - last edited on ‎09-21-2020 14:01 by Fitbit Moderator

‎09-21-2020 13:55 - last edited on ‎09-21-2020 14:01 by Fitbit Moderator

I was very happy with my charge 3 until a few weeks ago. It is impossible to read the screen.

I have try a few things but nothing has worked...

I am thinking to change to another brand ... very disappointed on Fitbit. 😤😤

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‎09-22-2020 15:13 - edited ‎04-06-2024 03:58

‎09-22-2020 15:13 - edited ‎04-06-2024 03:58

Hi there @Rosa47, welcome to the Community Forums. I'm sorry to hear that your Charge 3's screen is getting very dim. I totally understand why you're feeling disappointed. Thanks for the details provided in your post and for already trying to fix your tracker's screen.

I've seen you got in touch with our Support Team after posting here and they already helped you to get back on track. 😉

Please don't hesitate to let us know if there's anything else we may do for you in the near future. Have a good day! 

Maria | Community Moderator, Fitbit


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