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Can't repair my Charge 3

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‎02-20-2019 12:57 - last edited on ‎11-17-2020 11:25 by Fitbit Moderator

‎02-20-2019 12:57 - last edited on ‎11-17-2020 11:25 by Fitbit Moderator

Hi,

Blank screen on Charge 3. Have swapped to each different clock face, no difference. Tried rebooting, doesn't work. So thought I would uninstall and reinstall, but got part way through and need to input 4 digit code off my tracker, but as screen is blank can't see this. Tracker now removed from phone & can't read tracker itself. Any ideas please?

 

 

Moderator edit: subject for clarity

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‎11-09-2022 12:32

‎11-09-2022 12:32

I am currently having the exact same problem with my charge 3. And it is out of warranty so there's no solution besides replacement according to the fitbit chat center 

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