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Can't reset the time on my Charge 3

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‎08-04-2021 06:12 - last edited on ‎08-04-2021 06:36 by Fitbit Moderator

‎08-04-2021 06:12 - last edited on ‎08-04-2021 06:36 by Fitbit Moderator

I have been traveling and My Fitbit is syncing to the app and everything is working fine but the time won’t reset to the correct time. 

 

 

 

Moderator edit: subject for clarity

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‎08-04-2021 06:38 - edited ‎08-04-2021 06:38

‎08-04-2021 06:38 - edited ‎08-04-2021 06:38

Hello @Jldaniell. Welcome to the community forums! 

 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. At this time, I'd like to let you know that if the time is still incorrect after syncing, I'd recommend making sure the time zone setting is correct. For more information, I recommend visiting this help article: How do I change the time on my Fitbit device?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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