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Can't see Charge 3's clock face

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Cannot see the clock on charge 3 

 

 

Moderator Edit: Clarified subject

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@Mooeybooey Thanks for stopping by!

Let me help you with this issue. Try restarting your tracker by doing the following:

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
  3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
  4. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
  5. Disconnect your tracker from the charging cable.

Let me know how it goes.

Alvaro | Community Moderator

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Thank you, this was very helpful, I will learn more about this new fitbit each day Sent from my Galaxy
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@Mooeybooey thank you for your reply.

Really happy that you are learning how your device works. If you wish you can check the tracker's manual that you can find here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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