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Can’t see display on Charge 3

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‎09-27-2020 10:53 - last edited on ‎09-27-2020 14:47 by Fitbit Moderator

‎09-27-2020 10:53 - last edited on ‎09-27-2020 14:47 by Fitbit Moderator

I was in Settings trying to see if I could make my screen brighter. I must have accidentally set something because now I can’t see anything on screen. I tried a restart and got the smiley face which was visible, but still can’t see regular info on screen. It is tracking, I can see this on my dashboard on my computer.

ideas??

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4 REPLIES 4

‎09-27-2020 11:16

‎09-27-2020 11:16

Check you are not in Sleep Mode.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-27-2020 11:19

In response to JohnnyRow

‎09-27-2020 11:19

I am unable to see anything so I can’t do it that.

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‎09-27-2020 11:31

‎09-27-2020 11:31

Hey Boo_Hoo, have you tried to reset your Fitbit hold the button for 8 seconds

 

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‎09-27-2020 11:34

In response to Davemorris78

‎09-27-2020 11:34

Yes. I got the smiley face which was of normal brightness. Then it went dark again

Get Outlook for iOS
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