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Can't see the Charge 3 screen

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‎11-01-2020 06:46 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

‎11-01-2020 06:46 - last edited on ‎11-12-2020 13:03 by Fitbit Moderator

Screen is dim or barely visible or total black. Started in the last days.  Need to have this fixed or replaced by Fitbit in next 30 days or I am leaving.

 

Given prior posts on the topic, it appears the only solution is a replacement.

 

this device is less than a a year old

 

 

Moderator Edit: Clarified subject

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‎11-02-2020 05:30 - last edited on ‎01-24-2025 05:27 by Fitbit Moderator

‎11-02-2020 05:30 - last edited on ‎01-24-2025 05:27 by Fitbit Moderator

@Cannotsee Thanks for stopping by!

Sorry to hear that your Charge 3 screen is too dim. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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