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Can't set my alarms in Charge 3

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‎07-20-2020 08:16 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

‎07-20-2020 08:16 - last edited on ‎09-15-2020 13:23 by Fitbit Moderator

The latest update took away the ability to set silent alarms in the app which has to be one of the worst "enhancements" I have ever seen Fitbit make.  Setting alarms on the device is not easy and as a user who consistently uses the silent alarms during the day, I am pleading with Fitbit to put the option back in the mobile app.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-29-2020 11:11

‎07-29-2020 11:11

Welcome to the Community, @LisaLynne9871.

 

I understand how are you feeling. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-03-2020 07:36

‎10-03-2020 07:36

Agree 100%  I can't figure out why it is so hard to set alarms on this. I do have the alarm app installed it seems, but it is non-responsive.  Can't set any alarms!  Very frustrating!

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