Can't set up Charge 3

[J_MF_R]

So I lost my charger just before Christmas but found it again.
so I charged it. Gone to try and sync it. Nothing. iPhone up to date, so it the app. So. I tried to set it up from scratch. I have done this before No issue. Now however I get a screen going ' We have found your tracker!" a nice tick in the middle and 'connecting' at the bottom. And nothing happens. at all.
I have turned Bluetooth on and off. I have closed and reuploaded the app. I have even deleted the app and reinstalled. Nothing seems to be working and its very frustrating. I cant even use it as an over priced watch cause the time is wrong!

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @J_MF_R.

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for trying to get them resolved before contacting us.

To resolve set up issues, we recommend following these troubleshooting steps.

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.