Can't set up Charge 4 (Is your device charging?)

[grikob]

Hey everyone,

I haven't used my Charge 4 for a while, and it desynced during that time. I wanted to use it again today but it wouldn't sync, so I reset and cleared my data from my Charge 4 and unpaired it from my phone. I tried going through the set up process again, but I can't progress past the screen that says "Is your device charging?". A little message even popped up asking if I wanted to pair my Charge 4 but it is still stuck on that screen. I keep pressing try again but no luck.

I have already tried reinstalling the app, nothing works.

[grikob]

It just started working all of a sudden. No worries.

[Gerwin1]

This is a well known behaviour of Charge (2/3/4) connecting to a phone. I've had this multiple times. Most of time it either starts working all of a sudden after either several hours/days or it took me tens of times to try to connect (yes that takes hours).