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Can't set up my Charge 3

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‎08-05-2021 18:49 - last edited on ‎08-05-2021 18:54 by Fitbit Moderator

‎08-05-2021 18:49 - last edited on ‎08-05-2021 18:54 by Fitbit Moderator

I enter the 4 digit code..it says one second then sits looking forever...

 

 

 

Moderator edit: subject for clarity

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‎08-05-2021 19:01

‎08-05-2021 19:01

Hello @Tiredofbs4. It's great to see you around! 

 

Thank you for the detailed information and for any step you've followed prior to posting. At this time, I'd recommend following all the suggested troubleshooting steps in this help article: Why can't I set up my Fitbit device?

 

Also, please make sure that the Fitbit app for your mobile device is up to date. If it needs an update, please check the instructions in this link to complete the update. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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