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Can't set up my Charge 4

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‎03-24-2023 12:53 - last edited on ‎03-25-2023 12:49 by Fitbit Moderator

‎03-24-2023 12:53 - last edited on ‎03-25-2023 12:49 by Fitbit Moderator

I cleared user data.then downloaded the fitbt app on other device.Now i can't pair it.then it was stuck on the background.

 

 

Moderator Edit: Clarified subject

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‎03-25-2023 12:48 - edited ‎06-19-2023 06:24

‎03-25-2023 12:48 - edited ‎06-19-2023 06:24

Hi there, @1q2w3e. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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