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Can't stop spotify notifications in Charge 4

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‎10-25-2022 02:22 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

‎10-25-2022 02:22 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

So I thought having Spotify control on my watch would be awesome but after a while whenever a new song starts it vibrates and lets me know what song is playing, I use my Spotify a lot at work so every 3/4 min it going off gets really annoying. So I went to the fitbit app and and  uninstalled it thinking that would be it but nope still wont stop, i tried restarting the watch, still happened, reset data, still happens, even made a new account with resettled data but i twill still do it please help. Thanks

 

Moderator Edit: Clarified subject

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‎10-27-2022 13:24

‎10-27-2022 13:24

Hi there @Aran.E. Welcome to Community Forums.

 

I appreciate you shared your experience and the troubleshooting steps performed. I'd recommend you check this article, How do I get notifications from my phone on my Fitbit device?.

 

Also you can try to restart your device.

 

If you continue having this issue, please contact Support Team.

 

Hope this helps.

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