help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't sync or see data on my iphone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-24-2019 05:32 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-24-2019 05:32 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

Woke up this morning and my fitbit isn't communicating with the website or my iPhone.  I restarted my iPhone, no good.  Anyone else having this issue?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-24-2019 05:38

‎06-24-2019 05:38

I'm not aware of a widespread issue - mine seems ok. Having tried restarting your phone without any luck, try restarting your fitbit by putting it on charge and pressing and holding the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.

View best answer in original post

Best Answer
2 REPLIES 2

‎06-24-2019 05:38

‎06-24-2019 05:38

I'm not aware of a widespread issue - mine seems ok. Having tried restarting your phone without any luck, try restarting your fitbit by putting it on charge and pressing and holding the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.

Best Answer

‎06-24-2019 05:43

‎06-24-2019 05:43

Yes my sleep is not showing up. Friday was the last day it shows!

Best Answer
0 Votes