09-23-2018 07:44 - last edited on 11-17-2020 15:47 by MatthewFitbit
09-23-2018 07:44 - last edited on 11-17-2020 15:47 by MatthewFitbit
Anyone know if the Charge 3 is going to have that annoying bright green screen at night? Or if there's going to be a facility for turning it off? Does the Versa have the same feature?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
06-25-2019 17:30
06-25-2019 17:30
I wonder why I do not have such a setting - Screen Timeout?
07-23-2019 13:47
07-23-2019 13:47
My son's Charge 3 is very dim. The normal setting on his is equal to mine dim and his dim is barely visible. How do I fix this? He also needs to frequently restart his Charge 3 because the screen goes completely black and will just vibrate when pressed. Help please.
07-25-2019 09:06
07-25-2019 09:06
I have a similar issue but no brightness , cannot see in the day! there seems a couple of fixes (reboots) but have not worked on mine!
07-25-2019 09:07
07-25-2019 09:07
Has not worked for me any other fixes?
07-25-2019 09:09
07-25-2019 09:09
Yes does not work for me cant see the watch face during day
07-25-2019 09:11
07-25-2019 09:11
Same problem Charge 3 does not seem to have a fix for this appreciate help if you have managed to find a way?
08-07-2019 21:22
08-07-2019 21:22
did you get help with this . I have the same issue. very low brightness and can find the setting icon. I swim left and nothing happens
08-08-2019 03:19
08-08-2019 03:19
Of course, I did not.
I do not think that Fitbit is interested in any support or enhancement queries.
This is my last fitbit device for sure.
08-08-2019 04:53
08-08-2019 04:53
UPDATE: I contacted customer about lack of brightness on my son's Charge 3 and after some research they said, " the developers are working to resolve this issue...it's an on going issue and there will be an update soon." They do not have a time frame for the "fix" just soon.
08-18-2019 09:51
08-18-2019 09:51
I like the watch and it’s features. However the display isn’t bright enough so I’ll look for another watch for my needs
08-19-2019 03:58
08-19-2019 03:58
11-11-2019 10:20
11-11-2019 10:20
What if the screen on my charge 3 is so dim (nothing shows up) I cannot see the menus. Is there a way to change brightness from the mobile app? 91% charge on the battery.
12-04-2019 20:27
12-04-2019 20:27
My charge 3 is so dim I can hardly see it even with a full charge. I have gone to settings as suggested and set it to normal and nothing changed. I even tried to restart it twice and it's still so dim in daylight I can't see it at all no matter what the setting it doesn't change any suggestions?
12-19-2019 19:37
12-19-2019 19:37
I have tried to adjust brightness and still no good, having to use another watch so l can tell the time. Last Fitbit l will ever buy looking at a Garman now
01-30-2020 15:40
01-30-2020 15:40
Ok, I know how to change the brightness, but does anyone know the combination of swipes up and left and down to get to the brightness settings screen when you can't see the screen? I seem to be having the opposite problem of everyone else. Somehow, I have turned on the "auto" setting for brightness and my screen is completely blank. I have fixed it before, but can't remember how many swipes left to get to the settings and then up to brightness.
04-20-2020 17:12
04-20-2020 17:12
my Charge 3 screen is totally black. I can't see anything. Time, steps, settings, etc. Nothing.How can I change what I cannot see?
04-20-2020 17:25
04-20-2020 17:25
That’s my number one complaint with the watch. In the sun I just can not see it well if at all
04-23-2020 07:46
04-23-2020 07:46
07-30-2020 06:18
07-30-2020 06:18
Hi, how do I open the settings app?
07-30-2020 06:25
07-30-2020 06:25
Hm, it looks like the available brightness settings are just dim, normal, and auto. Even on normal and auto, it's really too dim to read.