12-02-2016
09:49
- last edited on
09-09-2020
10:26
by
MatthewFitbit
12-02-2016
09:49
- last edited on
09-09-2020
10:26
by
MatthewFitbit
Every night when I go to sleep, my Fitbit Charge 2 lights up when I move my wrist in a position that it interprets as me lifting my wrist to check the time or my steps. This glowing light in turn wakes up my wife and makes sleep difficult for the both of us. Is it possible to turn off this feature at night so it won't light up during a predefined period each day? Otherwise, I might be forced to stop wearing it each night when I sleep which defeats the purpose of tracking my sleep patterns. Thak you in advance for your help.
Answered! Go to the Best Answer.
11-07-2019 13:50
11-07-2019 13:50
Fitbit were alerted to this issue as soon as they started selling their devices and have done nothing. Forget all hope of them ever solving this for you. The only solution there is and the only one there will ever be is to buy some black elastic and make a bracket to wear over your Fitbit at night. 1 inch wide elastic is good for the Charge 2, use a different size for other Fitbits.
I agree Fitbit's attitude is not acceptable but there is no point whinging because they are not listening.
11-08-2019 00:11
11-08-2019 00:11
The ionic has been sorted with turning the light off, press and hold the left button in, it brings up a separate screen and it’s in there.
11-08-2019 08:39 - edited 11-08-2019 08:47
11-08-2019 08:39 - edited 11-08-2019 08:47
@neilmck all trackers running the fitbit OS has the ability to turn off auto light up on the tracker itself. There is a setting that automaticaly disables this feature when the tracker detects a user is sleeping.
For all the other trackers, the setting will be found in the fitbit app and on the web based tracker settings.
This suggestion was availible on the recalled Force 5 years ago and may be found on every tracker model released after. I'm not sure if this feature could be disabled in the fitbit flex.
However turning the auto lightup with the turn of the wrist does not turn off the manual light up when tapping the screen or button. So yes there is still a possibility that the tracker may light up at night but this would be the manual mode, not the automatic mode.
01-28-2020 19:43
01-28-2020 19:43
My quick view is off, yet the screen lights up when I move at night.
01-28-2020 20:45
01-28-2020 20:45
Users have confirmed that with auto light off their trackers do not light up with a rotation of the wrist, but then they say that the screen lights up with a rotation of the wrist while asleep.
Are users saying that with auto light setting disables the function only while the user is awake but whole asleep Fitbit allows the unit to light up.
I think it is more a case of something touching the screen.
01-29-2020 08:27
01-29-2020 08:27
Rich, nothing is bumping the screen.
For me, this is what is happening: by moving like rolling my whole body over the device thinks you are waking up for the day and displays a temporary welcome screen message like "left foot, right foot" or something and "good morning, kent" that sort of thing. like it thinks your feet hit the ground and you are starting your day. You can see these same messages by letting your device sit off your wrist for a while and picking it up. It displays the same things.
Then it switches to displaying the time.
01-29-2020 08:39
01-29-2020 08:39
@thekentagon if you had one of the more advanced trackers that have the option to turn the quick view off automatically, your experience I could maybe understand, but a charge 2 does not have the ability to turn disable quick view at night and the user needs to manually disable this feature. Once disabled rolling around in bed should not turn the screen on any more than when rotating the arm surfing the day.
The charge 2 is not able to re-enable this feature on its own.
01-29-2020 08:51
01-29-2020 08:51
Rich,
According to the fitbit app, I can turn quickview on and off. I have it set to "off" and now I can vigorously shake my wrist and it will never light up. I have turned it "on" to see there is a difference. Look above there are like 18,000 posts on this thread that say the same thing. This isn't one person who doesn't understand how to turn off quickview.
Either way, at night if I roll over it will sometimes light up with this "good morning, kent" screen and then the time. There should be a setting to turn off the wake screen, not just quickview. Since it doesn't happen 100% of the time I roll over I wonder if it is that in the position I am laying the pulse sensor doesn't have a good read, so the device thinks it is not attached to me for a minute and then when I roll over it thinks it is getting picked up and put back on, like when I get out of the shower and put it back on and see the same messages.
01-29-2020 09:31
01-29-2020 09:31
Yes @thekentagon the Charge 2, as I mentioned above, has the ability to turn quick view off.
You stated that when you roll over, the tracker thinks your awake and enables Quick View.
There are 3 ways to turn the screen on.
If a user can disable Quickview during the day and then can not turn on the tracker with any type of rotation, why then would being asleep allow a rotation to turn on the display?
Why would the tracker say, I see the user is asleep, let's then turn on quick view to play with their mind.
I suspect that the tracker turns on for one of the other two methods.
With the Versa their is a sleep mode that will automatically turn off quick view while the wearer is asleep.
11-02-2020 00:41
11-02-2020 00:41
Can find quickview anywhere in settings with charge 4... I just turned off quickwake I will see what that does .. maybe that's what will stop lights in bed during wrist motion?
Thanks for the suggestions..
11-02-2020 00:47
11-02-2020 00:47
I tried to type can't on my phone but must of missed the t also can't find an edit for the post in my phone as well... Anyway it has stopped flashing lights... 🙂 and yeah I had just figured that these settings would be on my phone.. But nope on the wrist device. Sure.
11-03-2020 01:00
11-03-2020 01:00
See those 3 dots in the top right of your post? Tap them, then tap edit.
11-06-2020 00:47
11-06-2020 00:47
My quick view is off. I think I am actually knocking the button while fidgeting, is there a way to stop it lighting up at night with this? I am thinking of putting the clock face on the inside of my wrist?