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Cancelling Fitbit Charge 3 trial used for 1 day

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‎06-30-2022 08:40 - last edited on ‎07-01-2022 10:58 by Fitbit Moderator

‎06-30-2022 08:40 - last edited on ‎07-01-2022 10:58 by Fitbit Moderator

can I be certain that I will not be charged in the future for my 24 hour trial of fitbit?

Thank you

Anfearchiuin 

 

 

Moderator edit: format. 

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‎06-30-2022 17:25

‎06-30-2022 17:25

Hello @anfearchiuin 

😉 You can certainly contact Fitbit Customer Service if you have any doubts: https://myhelp.fitbit.com/s/support?language=en_US

I hope this helps answer your question 

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‎07-01-2022 11:31

In response to SunsetRunner

‎07-01-2022 11:31

Welcome to the Fitbit Community, @anfearchiuin and thank you for your assistance @SunsetRunner. Thank you for sharing your trial inquiry.

 

If you chose a free trial you shouldn't be charged. As @SunsetRunner mentioned, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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