Cant fix my fitbit charge 2

[Zinzless]

So i have had a fitbit for 1 year now. I day it would not conect to my phone. I tired alot of diffirent stuff. But nothing worked. 4 mounth later i want to use it again. 
I tired to connect to my phone. Still don't work. 
So in my account i removed the fitbit. But the fitbit won't connect to my phone. 

So i can't do anything. Not connect it. The fitbit is connect to my account's information still. But my account is not connect to the fitbit. 
So i really don't know what to do.

[AlvaroFitbit]

@Zinzless, welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 not connecting to your phone. Which phone are you using? Is it compatible? You can try the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[Zinzless]

i got it to work by restarting both my phone and the fitbit. Then i could connect my fitbit again. And now it works again. thanks for the help

[Chaparrita41]

My Fitbitcharge2 is not tracking my sleep

[Chaparrita41]

I haven’t check if it is working I check tomorrow morning and I 

could tell you if you finally fixed it