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Cant get my watch to match the name to the number

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‎09-20-2019 17:45 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-20-2019 17:45 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

My watch stop showing the right name with the numbers. How do I fixes that?

 

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‎09-21-2019 01:39

‎09-21-2019 01:39

This is an ongoing bug that fitbit are investigating. Keep an eye on the following thread where they are posting updates:

 

https://community.fitbit.com/t5/Android-App/Text-Msgs-only-show-Sender-s-name/td-p/3637357

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‎09-29-2019 15:06

In response to SteveH

‎09-29-2019 15:06

Have we found the problem to the Fitbit watches? Sent via the Samsung Galaxy S7 active, an AT&T 4G LTE smartphone
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