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Cant have a message notification

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‎08-26-2019 19:34 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-26-2019 19:34 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

My fitbit charge2, cant receive any message noyificarion from my android phone to my device after upgrading my device firmware. It cant also sync without internet. I used i phone before and when i switch to android problem occurs. Any solution for this? 

Philippines, using an android oreo, Vivo cellphone brand. Thanks in advance

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‎08-26-2019 19:59 - edited ‎08-26-2019 19:59

‎08-26-2019 19:59 - edited ‎08-26-2019 19:59

Hi, i just only discovered that my device receives notification from fb messenger but it wont work on my default messages apps. Any solution? Thanks

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‎08-26-2019 20:54

In response to Roygv

‎08-26-2019 20:54

https://help.fitbit.com/articles/en_US/Help_article/1610

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