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Cant sync my charge hr

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‎07-08-2019 15:27 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎07-08-2019 15:27 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

I have the dongle and the usb plug - I have my account set up - I was able to sync a week ago and now I cant at all - I have followed every suggestion on the FAQ page with no result. 

 

The sync icon wont appear? 

 

Anyone else have this issue? I am using a PC with windows 10

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‎08-26-2019 08:23

‎08-26-2019 08:23

yes same problem

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